FAQ (Frequently Asked Questions)

This section provides answers to some of the most common questions users might have about the Invoice Application.

Getting Started

• Q: How do I sign up for a new account? A: On the login screen, click the “Signup” or “Register” button and follow the on-screen instructions, providing your name, email address, and a secure password.
• Q: I forgot my password. How can I reset it? A: On the login screen, look for a “Forgot Password” link (if available) and click it. Follow the instructions sent to your registered email address to reset your password.
• Q: Where can I find the installation instructions for the mobile app? A: Links to the Android (Google Play Store) and iOS (Apple App Store) versions can be found in the Getting Started section of this documentation.

Using the Application

• Q: How do I add a new product category? A: Navigate to the “Categories” menu and click “Add New Category”. Enter the name of the category and save.
• Q: Can I add multiple addresses for a single customer? A: Yes, when viewing or editing a customer’s details, you will find a section to add multiple addresses with specific contact information for each.
• Q: How do I track inventory for a product? A: Go to the “Inventories” menu and click “Add New Inventory”. Select the product, enter the batch details, quantities, and dates.
• Q: What happens to the inventory when I create an invoice? A: When you create an invoice and select a product batch, the available quantity of that batch is automatically reduced by the quantity specified in the invoice.
• Q: Can I cancel an invoice after it’s created? A: Yes, in the “Invoices” list, you can find a “Cancel Invoice” button for each invoice. Canceling an invoice will also roll back the inventory quantities.
• Q: How do I print an invoice? A: In the “Invoices” list, click the “Print PDF” button for the desired invoice. This will generate a PDF that you can then print.
• Q: What payment modes are currently supported? A: Currently, you can mark invoices as “PAID” or “UNPAID”. We are planning to add more payment options like Card, Cash, and UPI in future updates.

Troubleshooting

• Q: I’m having trouble logging in. What should I do? A: Double-check your email and password for typos. Ensure your internet connection is stable. If you recently signed up, check your email for a verification link.
• Q: The application is running slowly. What can I do? A: Ensure your device meets the minimum system requirements. Close any other unnecessary applications running in the background. Keeping your application updated to the latest version can also improve performance.
• Q: I accidentally deleted a category. Can I recover it? A: Currently, the application does not have a direct recovery feature for deleted items. Please exercise caution when deleting data. If this is a critical issue, contact support for potential assistance.
• Q: I can’t delete a brand. Why? A: You cannot delete a brand if there are any products currently associated with it in your product catalog. You need to remove the brand association from those products first.

General

• Q: How often is the application updated? A: We aim to provide regular updates to the application with new features, improvements, and bug fixes. You will be notified within the application about available updates.
• Q: Where can I provide feedback or report a bug? A: Please send your feedback or bug reports to our support team at [Insert Support Email Address Here].

If you have a question that is not answered here, please feel free to contact our support team for further assistance.